Frequently asked questions
Last updated: 2026-07-17.
- How do you get my splits?
- From the official results. You search your name and pick your race; we pull the same data that is on results.hyrox.com: all 8 stations, all 8 runs and your finish time. Nothing is estimated or filled in.
- What if my race is not listed?
- Send a DM to @splitprint.store or email hello@splitprint.store with your name and race, and we will look it up manually. Nearly every official Hyrox race is available.
- What do green and red mean?
- Green: on that station you were faster than the median of your category in your race, the middle time where half the field was faster and half slower. Red: slower. Absolute times tell you nothing (a Sled Push always takes less time than Wall Balls); the gap to your field tells you everything. This comparison is not on any results page.
- How fast will I have it?
- The digital version lands in your inbox right after payment, so you can share it the same evening. The print follows per race batch: within 2 weeks in the Netherlands, 2 to 3 weeks abroad. Free shipping across the EU.
- Is my roxzone on it?
- Yes. The time between the run and the station counts towards your finish time, and recreational athletes give away over three minutes more there than the top of the field. The Telemetry design shows your total roxzone separately. No results page shows you how much that was for you.
- What if a split is wrong?
- Then you get your money back, no questions asked. This is a quality guarantee on the data: if one time is off, the artefact does not belong on your wall.
- What size and paper?
- 30×40 cm on 200gsm matte paper. We are not the cheapest, and that is deliberate: the difference between a flyer and an artefact is largely the material.
- How does it work for Doubles?
- Hyrox Doubles records team times (you go, I go), so who pulled which station is not recorded anywhere, and we do not make it up. The artefact shows your 16 splits as a team performance, each against the median of your category, with both names and the DOUBLES badge. Every order produces two versions, each with its own name up front. Living together? One copy is enough (110 euros). Living apart? Each needs their own (149 euros for two).
- Do I get anything for free?
- Yes. You can download a free Share Card: your splits as an image for Instagram, in the style you picked and with the Splitprint look. The clean version without our mark, in high resolution, comes with every print order together with the field comparison report (PDF). The artefact itself is the product.
- Can I buy just the digital version?
- No, the clean version without our mark is not sold separately. What is free to share is the Share Card; the clean high-resolution version comes with every print order, together with the PDF report.
- Are you part of HYROX?
- No. Splitprint is an independent product and is not affiliated with or endorsed by HYROX. We use the split data as published on the official results page.
- Can I return it?
- The artefact is made specifically for you, with your name and your splits. That is why the statutory 14-day cooling-off period does not apply to personalised products; you confirm this when ordering. In return there is the guarantee: if one split is wrong, you get your money back.
- Do you ship outside the Netherlands?
- Yes. The data covers races worldwide and shipping is free across the EU. Living outside the EU? Email hello@splitprint.store with your country and we will look at the options together and confirm the cost before you order.
- Can I give it as a gift?
- Yes, and it is a good gift precisely because you see it up front. Search the athlete's name as it appears on results.hyrox.com, pick a design and colour, and check the free preview before you order. Ship it to your address or straight to the athlete.
- Where do I find my posters?
- Create a free account with the email address of your order. It holds all your race artefacts, the status of your order, and the digital version without watermark once paid. Ordering always works without an account.
Question not listed? Email hello@splitprint.store or send a DM to @splitprint.store.
See your race artefact for free